top of page
Chef preparing dough to bake in a Rational Oven
Rational AG Logo - We are an authorised Rational Service Partner

Rational Oven Specialists

At Dartford Catering, we are experts in fixing Rational ovens—it's the only equipment we work with.

Our unmatched expertise means we know these machines inside out and preventative maintenance is at the heart of what we do. Much like an aircraft, we want to fix your Rational Oven before it's even broken.

ONCE YOU HAVE FOUND US, YOUR RATIONAL OVEN'S FUTURE IS SECURE. WE'LL ALWAYS BE HERE AND WE'LL ALWAY FIX IT - NO MATTER WHAT. 
 

RATIONAL SERVICE PARTNER FOR ALMOST 30 YEARS!

BIG COMPANY SERVICE, SMALL BUSINESS PERSONAL TOUCH

EARLY STARTS - MINIMAL DISRUPTION PARRED WITH EXCEPTIONAL SERVICE

NEED A SPARE PART URGENTLY? WE OFFER SAME DAY DELIVERY VIA MOTORBIKE COURIER, GIVE US A CALL NOW ON 01474 873 872

Our Services

Rational Oven Icombi Pro with Steam

1

Installations

Our team of highly trained engineers specializes in the precise installation of Rational ovens. Whether you’re setting up a new kitchen or upgrading your existing equipment, we ensure that your Rational oven is installed to the highest standards. With our meticulous attention to detail, your oven will be fully operational and ready to enhance your kitchen’s efficiency from day one.

2

Repairs

A call out and the first hour of labour costs as a little as £159.00. Rapid and Reliable Repairs when your Rational oven needs repairs, our expert engineers are ready to respond quickly and effectively. With early morning start times and a deep understanding of Rational ovens, we minimize downtime and keep your kitchen running smoothly. Whether it’s an urgent repair or a recurring issue, our team is equipped to get your oven back in top working condition.

3

PM Contracts

Protect your investment with our tailored preventative maintenance plans. Regular servicing of your Rational oven not only extends its lifespan but also ensures peak performance, reducing the likelihood of unexpected breakdowns. Our preventative maintenance services are designed to keep your kitchen running without a hitch, allowing you to focus on what you do best—serving your customers.

INSTALLATION

SERVICE & REPAIRS

SPARES

CLEANING CHEMICALS

At Dartford Catering Services, your safety and compliance are our top priorities. We adhere to the highest standards of health and safety to ensure that every job is completed with utmost precision and care. We are; 

 

Safe Contractor Approved
Gas Safe Registered

Manufacturer-Certified Training

Gas Commerical Catering (COMACAT) Certificates

 

We also have £10million Public Liability Insurance to ensure both you and us are covered. 

 

An image of an iCombi Pro Rational Oven

Once you've found us, your Rational oven's future is secure. We'll always be here, and we'll always fix it—no matter what.

SECOND TO NONE STANDARDS

Our dedicated team of experts goes above and beyond to ensure your Rational ovens are maintained, repaired, and serviced with the utmost care and efficiency. From our rapid response times to our exceptional first-time fix rate, we’re committed to keeping your kitchen running smoothly with minimal disruption.

UNBEATABLE
PRICES

We offer competitive pricing with transparent costs: our call out fee and first hour of labour costs just £159. After the first hour, additional labour is charged at £49 per hour, billed in 15-minute increments. This ensures you only pay for the time you need, making our services both fair and affordable. Parking and congestion charged additionally

PROFESSIONALLY QUALIFIED

 All of our engineers are fully trained and undergo yearly refresher courses to stay up to date with the latest industry standards. For gas installations and repairs, our engineers are Gas Safe registered and hold the necessary COMCAT certifications, ensuring the highest levels of safety and compliance. We are SafeContractor approved.

Navy Geometric background with ConnectedCooking logo for ConnectedCooking text

ConnectedCooking

ConnectedCooking by Rational allows you to remotely program your oven from your smart device while also sharing diagnostic information with us.

With your permission, we can analyze data from your oven and perform remote fault-finding directly from our office.

This means that when an issue arises, we can quickly identify the problem, ensure we have the correct part on hand, and even provide short-term solutions to keep you up and running until our service technicians arrive.

Thurrock Garden Centre, 2024

"Dartford Catering have serviced our Rational equipment for three years now. Their service has always been exceptional, providing cover 7 days a week. They respond quickly to all enquiries and call-outs, making us feel very well looked after. Overall a very efficient service!" 

Emilio, Head Chef

2024

"We asked Dartford Catering to install two Rational ovens and we couldn’t be happier. From start to finish, the team was professional, efficient, and knowledgeable. The installation was completed seamlessly, and they ensured everything was set up perfectly to meet our needs. Their attention to detail and commitment to quality were second to none. They even took the time to walk us through the features of the ovens, making the entire process stress-free."

Zen Goncalves, General Manager, 2024 

"Consistently delivers top quality professional service, excellent response time to cover faulty items - an indespensible partner to our operations! Thank you!"
(Contract Customer Since 2015)

Preventative Maintenance Plans and Contracts Keeps Your Kitchen Operating Optimally At All Times 

CALL US

EMAIL US

OPENING HOURS

Mon - Fri: 8am - 5pm

Out of hours for contract customers

AREAS WE SERVE

OUR SERVICES

CONTACT US

Dartford Catering proudly serves London, Kent, Parts of Surrey, Sussex and Essex. Whether you're in the heart of the city or the Southeast of England, our expert team are ready to meet your Rational oven service, maintenance, and installation needs.

  • Site Surveys and Installation

  • Reactive Repair

  • Preventative Maintenance

  • Warranty Work

  • Contract Customers

  • Chemicals

  • Spare Parts 

01474 873 872 

service@dartfordcatering.co.uk

Dartford Catering Services

The Barn, Speedgate Farm 

Fawkham, Longfield

Kent, DA3 8NJ

© 2024 by Dartford Catering. Powered and secured by Wix

bottom of page