
50+ Contract Customers and Counting
Staff Safety and Reliable EquipmentEnsuring your staff's safety is paramount, which is why it's critical to keep your equipment in safe, working order. Reducing or eliminating breakdowns is also essential for maintaining smooth operations. To help you achieve this, we offer three contract options to suit all budgets and needs: Preventative Maintenance, Labour Inclusive, and All-Inclusive Contracts.
Comprehensive Maintenance Contracts
Our maintenance contracts are designed to ensure your Rational oven operates at peak performance, minimizing downtime and reducing ongoing repair costs. We recommend two planned maintenance visits per year, during which our Rational-trained engineers carry out a thorough inspection and servicing to keep your oven in top condition.
What Our Maintenace Visits Include;
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Visual and Safety Check: We inspect your oven to ensure it is installed correctly and safe to operate. This includes checking the power supply—both gas and electric—to the nearest isolator.
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Component Inspection: We conduct both visual checks and use testing apparatus to examine all internal components, ensuring they operate within Rational's specifications.
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Diagnostic Review: For SCC machines, we review the diagnostic error history, which logs usage, cleaning, and maintenance data. This valuable information helps us identify and address any underlying issues.
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Free Software Upgrades: Rational frequently updates their software to enhance oven performance. As part of our service, we ensure your oven is running the latest software version.
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Combustion Test: On all gas units, we perform a combustion test to ensure safe and efficient operation.
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Comprehensive Report: After each visit, you'll receive a detailed report on the current status of your oven, including recommendations and an estimate for any necessary remedial work.
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Contract Benefits;
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Safety Assurance: Your oven is inspected and maintained by Rational-trained engineers, ensuring it is always safe to use.
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Discounted Spare Parts: As a contract customer, you receive discounts on all spare parts.
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Cost Reduction: Regular maintenance reduces the need for expensive repairs and minimizes downtime.
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Regulatory Compliance: All work is carried out in compliance with gas and electrical regulations.
​For more details on what’s included in our planned maintenance visits, please ask to see our complete checklist. With Dartford Catering, you can trust that your Rational oven is in expert hands.
Become a Dartford Catering Contract Customer Today.
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Preventative Maintenance Contracts
Our Preventative Maintenance Contracts include 2-3 planned maintenance visits per year, following the comprehensive checklist outlined in our standard contract. These visits ensure your Rational oven remains in peak condition, preventing costly breakdowns and extending the lifespan of your equipment. By proactively addressing potential issues, we help you minimize downtime and maintain a safe, efficient kitchen environment.
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Labour Inclusive Contracts
Our Labour Inclusive Contracts provide comprehensive coverage with 2-3 preventative maintenance visits per year, as described in our standard contract. Additionally, all labour costs, including parking and congestion charges, are fully covered. The only additional expenses are for any spare parts required, which are offered at a discounted rate for contract customers. This plan offers peace of mind and predictable budgeting for your maintenance needs.
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All Inclusive
Contracts
Our All-Inclusive Contracts offer the ultimate in convenience and peace of mind. This comprehensive plan includes preventative maintenance visits as needed, unlimited reactive callouts, all labour, parts, parking, and congestion charge. With no unexpected costs, you can easily manage your budget by spreading the cost over 12 monthly payments, ensuring a fixed fee that covers everything required to keep your Rational oven operating at peak performance.
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